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Wooden Front Desk for Reception ESL lesson
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Hotel Check-In

In this short mid-beginner lesson, we follow Daniel from Germany as he arrives at a busy hotel lobby. Practice useful travel vocabulary, reading, listening, and simple hotel conversations.

Check-In Words

VOCABULARY: HOTEL CHECK IN
00:00 / 01:04

Daniel Checks In

Daniel arrives at a busy hotel in the evening.

Daniel arrives at a busy hotel in the evening.

At the front desk, he tells the receptionist his name_

At the front desk, he tells the receptionist his name.

He walks into the lobby with his luggage_

He walks into the lobby with his luggage.

The receptionist finds his reservation and asks for his passport_

The receptionist finds his reservation and asks for his passport.

Daniel signs a check-in form and receives his room key_

Daniel signs a check-in form and receives his room key.

He thanks her and takes the elevator to his room.

He thanks her and takes the elevator to his room.

STORY: HOTEL CHECK IN
00:00 / 00:22

6 Questions

Does Daniel arrive at the hotel in the morning?

No, he doesn't.

Does he walk into the lobby with his luggage?

Yes, he does.

What is Daniel wearing?

A suit.

What does the receptionist ask for?

His reservation and passport.

What does Daniel sign?

He signs the check-in form.

Does he take the escalator or the elevator?

He takes the elevator.

Role Play: Checking In

Warm and Welcoming Hotel Receptionist – Front Desk Service

 Receptionist  Good evening. How can I help you?


  Daniel   I’d like to check in, please.


 Receptionist  Do you have a reservation?


  Daniel   Yes, under Daniel Müller.


 Receptionist  May I see your passport?


  Daniel   Sure, here you are.


 Receptionist  You are in room 519

  Daniel   Okay

 

 Receptionist  Here is your room key. Your room is on the fifth floor.


  Daniel   Is there an elevator?


 Receptionist  Yes, it’s to your left.


  Daniel   Perfect. Thank you very much.

ROLE PLAY: HOTEL CHECK-IN
00:00 / 00:35

Grammar
Present Simple for Personal Information

At the hotel front desk, guests often give basic personal details. This fits perfectly with simple grammar structures. For example:

My name is Daniel Müller.

I have a reservation.

I’m from Germany.

I need a room for two nights.

Answer the questions:​

What is your name? My name is .......

What is your phone number? My number is ......

What is your email? It's ........

Where are you from? I'm from ......

How many nights? ....... nights please.

Rodger with Toucan

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