Hotel: Amenities
Learn essential English for checking into a hotel. In this short mid-beginner lesson, follow Daniel from Germany as he arrives at a busy hotel lobby. Practice useful travel vocabulary, reading, listening, and simple hotel conversations.
Hotel amenity Words
Daniel asks for amenities
Daniel wakes up in his hotel room and notices he is missing a few things, so he decides to ask the hotel staff for help.
He walks down to the front desk and greets the receptionist with a friendly smile. The lobby is quiet.
Daniel politely asks for a towel, an extra pillow, and a toothbrush. He explains that he used everything the night before.
She tells Daniel the amenities will arrive in about 10 minutes. Daniel feels satisfied with the quick service.
The receptionist smiles and calls housekeeping. She tells Daniel that the items are available.
Daniel thanks her and decides to sit comfortably in the lobby while he waits. His chair is soft and comfortable.
6 Questions
What problem does Daniel notice in his hotel room?
He is missing a few things.
Who does Daniel go to see for help?
He goes to the receptionist.
What three items does Daniel ask for?
A towel, an extra pillow, and a toothbrush.
Why does Daniel need these items?
He used everything the night before.
How long will it take for the amenities to arrive?
About 10 minutes.
Where does Daniel wait?
He waits in the lobby.
Role play: asking for amenities
Receptionist: Good morning. How can I help you?
Daniel: Good morning. I’m staying in room 514.
Receptionist: Of course. What do you need?
Daniel: Could I have a towel, please?
Receptionist: Yes, certainly.
Daniel: And could I get an extra pillow and a toothbrush?
Receptionist: No problem. I’ll call housekeeping.
Daniel: Thank you. How long will it take?
Receptionist: About ten minutes.
Daniel: That’s great. Thank you very much.
Receptionist: You’re welcome. Please wait in the lobby.
Rodger has been teaching English for over 25 years to many kinds of students from kindergarteners to university professors. All the lessons on this website come from his real classes.